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Welcome to Dirrl

Learn what Dirrl does, how it works, and how to get your store ready to collect and display customer reviews.

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Written by Harris

Welcome to Dirrl, the easiest way to collect, manage, and showcase customer reviews on your Shopify store.

Dirrl helps merchants build trust, increase conversions, and gather valuable customer feedback through powerful review collection and display tools.

Welcome to Dirrl 👋

Dirrl helps ecommerce brands collect, manage, display, and learn from customer reviews — all from one place.

Whether you're launching your first review program or moving from another review platform, Dirrl gives you the tools to build trust with your customers and turn customer feedback into useful insights.

What can you do with Dirrl?

With Dirrl, you can:

  • Collect customer reviews automatically

  • Send review request emails

  • Collect photo and video reviews

  • Import your existing reviews

  • Display reviews directly on your storefront

  • Add star ratings to product pages

  • Create a dedicated reviews page

  • Display review carousels and media galleries

  • Manage and moderate reviews

  • Track review and campaign performance

  • Create rewards and referral programs

  • Use AI-powered tools to work with your reviews

How Dirrl works

Getting started with Dirrl is simple:

1. Install Dirrl
Connect Dirrl to your store and complete the initial setup.

2. Import your existing reviews
Already have reviews? You can bring them into Dirrl so you don't have to start from scratch.

3. Display your reviews
Add review widgets, star ratings, badges, and other review experiences to your storefront.

4. Start collecting new reviews
Set up review requests and automated campaigns to ask customers for feedback.

5. Manage your reviews
Review, moderate, and organize the feedback you receive.

6. Understand your customers
Use analytics and AI-powered features to get more value from your customer feedback.

New to Dirrl?

If you're setting up Dirrl for the first time, we recommend following this order:

  1. Install Dirrl

  2. Complete your store setup

  3. Import your existing reviews

  4. Set up your review widgets

  5. Configure your review requests

  6. Test your review experience

  7. Launch and start collecting reviews

You don't need to configure everything at once. Start with the basics and add additional features as your review program grows.

Already using another review app?

You can migrate your existing reviews to Dirrl instead of starting over.

Dirrl supports review imports, including CSV imports, so you can bring your existing customer feedback into your store.

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